We are proud to share what our customers have to say about the quality of work they've received from working with us. We invite you to read more reviews on Yelp.
We needed a home and termite inspection for a house we were looking to buy. It was our first time and we needed some extra help and explanations. It's a family business that has been around since 1989 so obviously they are knowledgeable, but we were pleasantly surprised by the concierge-like service they provided. Jamie was replying to emails quickly and during off hours, which sold us on choosing West Valley Structural for our inspections. Other inspectors that I reached out to were very cold and corporate feeling-some didn't even reply!— Desiree L.
On the day of the inspection, Chester and Chester Senior arrived early-great sign. They completed their inspection and took the time to give a thorough walk-through with us. Their explanations were easy to comprehend and they were patient with my numerous questions. It was surprisingly a very fun experience!
I didn't think they could get any better, but they did. The inspection reports were extremely detailed and well thought out. It not only stated the problems, but reviewed the hazardous implications and signs to look out for. It also included additional information about material quality, life expectancy, and general costs-so informative. They even offer to review the report and answer any questions over the phone.
The entire process was seamless from start to finish. Highly recommend West Valley Structural.
I'm a first time homebuyer and Chester was really great, explaining everything to me and giving me perspective on various issues he found. The inspection report was well organized, too; and it helped me get the electrical panel upgraded by the seller. The price for the inspection was fair, and I'd recommend the business.— R.S.
As a local real estate agent and home investor myself - it is key to have a very detailed and responsive home inspector to help review homes I'm looking to purchase and also for my buyers and sellers. I have worked with Chester at West Valley Structural for Home, termite and structural inspections and repairs. With his general contractor experience as well - he is very knowledgeable and knows about the building of homes and a general idea of cost to repair items and has people to help fix items - which not many inspectors will be able to do. He is also very responsive and will take time to help explain concerns in detail. Definitely work with Chester and his family on any of your home inspection needs! West Valley is also a family owned business so they truly will care and take great care of you.— Jennie L.
West Valley Structural is my #1 go-to whenever my clients are in need of home or pest inspections. Chester Sr. and Chester Jr. are seasoned experts! Their reports are very thorough while still being easy to comprehend for people unfamiliar with the intricacies of these types of inspections. I can always trust that they will be patient with my clients and will give an honest, thorough evaluation of a home. They're also great resources for repairing pest-related damage. Aside from being professional and dependable, they're easy to work with and I always look forward to the opportunity to work with them!— Nicole B.
I have used Chester and his team on many occasions and they are always very thorough and detailed oriented. They are also always prompt for appointments and producing reports.— Sundeep A.
Chester and his team recently completed termite damage repair work on our new home. Not only did they do excellent work, but Chester and team were very friendly, respectfully worked around our family/young children, and were flexible in working with our schedules. Chester took the time to completely and clearly explain to me all the work that was being done, which I truly appreciated. I highly recommend West Valley to anyone needing a termite inspection and/or repair.— Kelly H.
I'm a realtor and Chester (Jr!) and his dad are our go-to's for all property inspections. They're responsive, informative, and trustworthy -- and are especially helpful to our first-time homebuyers. Highly recommend!— Connie C.
I seldom write reviews, but I just want to give a shout out to both Chesters for helping me close on my first house. They are the real deal! I spoke with Chester over the phone and he scheduled me in with little notice. They showed up to the inspection early and were very professional, thorough, patient and honest. After their inspection of the house, they explained their findings and answered all my questions. I had my report rushed and had it quicker than expected. I renegotiated with the seller with my home inspection report and was able to save some $$$ all thanks to them! Just got the keys a few days ago!!!— Vincent Y.
Chester is great - very diligent and does a great job explaining all elements of the inspection and reports. His reports are very thorough. His ability to do pest, general, and roof inspections and then provide general contractor perspective is super helpful. We really enjoy working with him as do our clients!— Alexa R.
Chester Jr and Chester Sr are the best in the industry! I have worked with many termite and Home Inspection companies and their willingness to serve and knowledge that they have is second to none in the San Francisco Bay Area. If you want to have a solid idea of the condition of the home that you are buying or selling, these are the guys to work with. Also very responsive either by phone or text message.— Joel V.
I needed someone to inspect my roof and it was Friday afternoon. Knowing contractors shut down early on Fridays, I really didn't have much hope of hearing back from anybody until the following Monday. Well, I was wrong. Chester with West Valley Structural responded that evening and said he could do the inspection for me within a day or two. He brought his drone (it's a high roof) and took some photos and had the report to me by Monday morning. An overall EXCEPTIONAL experience! Would definitely recommend him to anyone needing a roof inspection, or just a contractor in general that responds in a timely manner. Thank you Chester! My experience with you was awesome!— Bryan V.